A while ago, I had read The Changing World Order by Ray Dalio, where he explores why empires rise and fall, the cycles they go through, and the impact these shifts have on the world.Back then, I wasnโt in the social sector. But earlier today, when I happened to spot the book in my collection, … Continue reading ๐ช๐ต๐ฎ๐ ๐ฐ๐ฎ๐ป ๐ป๐ผ๐ป-๐ฝ๐ฟ๐ผ๐ณ๐ถ๐๐ ๐น๐ฒ๐ฎ๐ฟ๐ป ๐ณ๐ฟ๐ผ๐บ ๐ฅ๐ฎ๐ ๐๐ฎ๐น๐ถ๐ผโ๐ ๐ง๐ต๐ฒ ๐๐ต๐ฎ๐ป๐ด๐ถ๐ป๐ด ๐ช๐ผ๐ฟ๐น๐ฑ ๐ข๐ฟ๐ฑ๐ฒ๐ฟ?
leadership
Serve – A Book by BS Nagesh
Reading Serve is an edifying experience. It is not just about the authorโs proficiency of the Retail industry, but a profound exploration of ethics, customer-centricity and most importantly, service. The book delves into the essential value of serving others, in-turn offering outstanding customer experience and satisfaction. With service at its heart, the book is aptly … Continue reading Serve – A Book by BS Nagesh
Human-centered decision-making for Corporate Sector
Human-centered decision-making is usually an unheard of, or at most a buzzword in corporate sector. In the human-centered design process, the creators of products, customer journeys, and even policies immerse themselves in the lives and perspectives of real people. Thinking from the viewpoint of the end-user of the product or the process is inherent to … Continue reading Human-centered decision-making for Corporate Sector
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Self-improvement is not todayโs mantra, but has never been so ubiquitous as today. Leadership is a sought-after skill and the shelves of bookstores and digital libraries are adorned with management and self-help books.These books share the wisdom and experiences of seasoned professionals and thought leaders into easy-to-understand language. They offer practical advice, frameworks, and case … Continue reading ๐ต๐๐๐๐๐๐๐๐๐ ๐๐๐ ๐๐๐๐๐๐๐
Tragedy of the commons & Banking Products
The tragedy of the commons is a situation where individuals or groups using a public or a shared resource (also called a common) act selfishly without worrying about the consequences and in doing so, end up hurting it. In the context of a banking product it can manifest when multiple stakeholders have access to and … Continue reading Tragedy of the commons & Banking Products
The Ego Trap for Leaders
As I read more about Donella Meadows who propagated the Systems Thinking and made it mainstream, my respect for her keeps growing. While the theme of her writing is on the Systems, she also gives very subtle messages on leadership and people management that are as important as her concepts on Systems. Her article titled … Continue reading The Ego Trap for Leaders
The art of listening
I am amazed how much we can learn from our traditions, religions and beliefs. And how easily we give all this a miss, despite it being right in front of us. In an era when modernism looks to replace the ancient wisdom as obsolete and archaic, something suddenly pops up and one witnesses a Buddha … Continue reading The art of listening
The sound of thought 