I don’t believe in ghosts. Not the supernatural kind, anyway. The ones of regret and memory? Those I’ve wrestled with all my life. So, when the receptionist at the hotel warned me that the previous guest in Room 407 had a “supernatural encounter,” I smiled politely. Corporate travel fatigue is worse than any ghost, I … Continue reading The Mirror in Room 407
experience
Serve – A Book by BS Nagesh
Reading Serve is an edifying experience. It is not just about the author’s proficiency of the Retail industry, but a profound exploration of ethics, customer-centricity and most importantly, service. The book delves into the essential value of serving others, in-turn offering outstanding customer experience and satisfaction. With service at its heart, the book is aptly … Continue reading Serve – A Book by BS Nagesh
In/Action: Rethinking the Path to Results – A book review
Most of the decisions in my professional or personal life have been driven by a target date. There is a change that comes with a timeline, the deadline is important, and I need to take some action to influence the change. In retrospection, several of these actions have been driven by the apprehension of missing … Continue reading In/Action: Rethinking the Path to Results – A book review
Hope is a good thing
“Remember. Hope is a good thing, maybe the best of things, and no good thing ever dies.” These famous words from Andy Dufresne from The Shawshank Redemption are not hollow words. You have to witness something extraordinary to resonate with and start believing in these words. I can’t give too much away about my experience … Continue reading Hope is a good thing
The sound of thought 